FAQ

Not at all. I know that sounds backwards, but it's actually the whole point of what I do. I include tidying and organising as part of the clean. If your house is chaotic right now, that's completely okay - that's exactly when you need help most.

I really do understand that feeling. But I promise there's no need to be embarrassed. I have ADHD myself, and I've been in that exact same spot. I've seen homes in all states, and honestly, nothing shocks me. I'm just here to help, not to judge. Your home situation doesn't change how I see you as a person.

I clean everything - vacuuming, mopping, bathrooms, kitchen, dusting. But the key difference is I also tidy as I go. I'll pick things up and put them away (in logical spots), which is something most cleaning services don't do. That's what makes it manageable for people with ADHD or anyone who struggles with executive function.

Yes, I bring everything I need. But if you have specific products you'd prefer I use - maybe for sensitive skin, allergies, or eco-friendly reasons - just let me know and I'm happy to use whatever you have.

Yes, it's just me. You won't get a rotating team of different people. It's always me, which means I get to know your home and how you like things done. Consistency really helps, especially for neurodivergent folks who struggle with change.

Regular cleaning starts at $120 for a 2-bedroom home. Deep cleans start at $350. Organising projects start at $350. NDIS rates are set by the NDIA (household tasks at $58.03/hour, capacity building at $77/hour). For an exact quote based on your specific situation, just give me a call at 0481 852 903 and we'll chat about what you need.

You can call me (0481 852 903), text me (same number), email me (hello@calmspaces.com.au), or fill out the contact form on the website. I'll get back to you within 24 hours, usually much sooner. We'll have a quick chat about what you need and find a time that works.

Absolutely. Life happens, especially with ADHD and chronic health stuff. If you can give me 24 hours notice, that's ideal, but if it's an emergency I completely understand. I'm not going to charge cancellation fees for genuine emergencies - I've been there myself.

Regular cleans are usually 2-3 hours minimum (starting at $120), because that's generally how long it takes to do a thorough job. Deep cleans and organising sessions are usually 3-4 hours minimum. But we can chat about what makes sense for your specific situation - I'm flexible.

I offer discounts for regular ongoing clients (weekly or fortnightly), pensioners, and NDIS participants (through the standard NDIS pricing structure). Sometimes I also offer first-time client discounts. Just ask when you book and I'll let you know what's available.

Yes, I'm NDIS registered for both household tasks and capacity building. My worker screening is all complete. If you're self-managed or plan-managed, I can help you with household support.

Household tasks (like cleaning, organising, and decluttering) and capacity building (where I work with you to teach organising systems and build skills). These usually come from your core supports or capacity building budget, depending on how your plan is set up.

The NDIS sets the rates - it's not something I control. Household tasks are $58.03 per hour on weekdays. Capacity building is $77 per hour. If you're self-managed, you pay me directly and claim it through your NDIS plan. If you're plan-managed, your plan manager handles the payment to me.

No, self-managed works perfectly fine too. Actually, self-managed can be simpler - you pay me, then claim it through your NDIS portal. But I'm happy to work with plan managers if that's what you have set up.

Household tasks means I do the work - cleaning, organising, decluttering your space. Capacity building means I work alongside you, teaching you systems and helping you build skills so you can maintain things yourself. Both are really valuable, and most people benefit from a combination of both approaches.

I cover all of Geelong and the surrounding areas - inner Geelong suburbs like Newtown and Highton, Bellarine Peninsula (Ocean Grove, Barwon Heads), Surf Coast (Torquay, Anglesea), and growth areas like Armstrong Creek. If you're in the Greater Geelong region, I can probably help.

Not for most Geelong suburbs. If you're further out - like Lorne or Queenscliff - there might be a small travel fee, but for the majority of my clients in the Geelong area, there's no extra charge for travel.

I generally travel about 30-40 minutes from central Geelong. So that covers all of Geelong, the Bellarine Peninsula, and the Surf Coast up to around Torquay/Anglesea. If you're not sure whether I service your area, just reach out and ask - I'm happy to let you know.

Yes, I really do. I'm not using it as a marketing angle - I genuinely live with ADHD every single day. My family is neurodivergent too. I understand the executive dysfunction, the overwhelm, the shame that comes with struggling to keep your home manageable. That lived experience is exactly why I created this business.

I work differently than traditional cleaners and organisers. I understand when tasks feel impossible to start. I work at your pace without pressure. I create systems that work for your brain, not against it. And I offer things like body doubling, which is specifically helpful for ADHD brains. Most importantly, there's absolutely no judgment about the state of your home.

Body doubling is when someone is physically present with you while you work on a task. It sounds simple, but for ADHD brains, having another person there helps you actually start and stay focused on the task. I can be your body double - you do the organising or cleaning, and I'm just there providing that grounding presence that helps your brain cooperate.

Yes, that's really at the heart of what I do. Executive dysfunction is when your brain struggles to initiate or complete tasks, even though you genuinely want to. I help by breaking things into tiny manageable steps, being physically present (body doubling), and removing the decision overwhelm that makes starting feel impossible.

Absolutely. The support I offer works well for autistic people too. I'm flexible, patient, and respectful of different needs - including sensory considerations. I work at whatever pace feels comfortable for you. Many of the systems I create work really well for autistic brains as well as ADHD brains.

That's completely okay and honestly quite common. This work can bring up a lot of feelings. If you need to take a break, cry, or just step away for a bit, we absolutely can. I've had many clients become emotional during sessions. It's a natural response to overwhelm, and there's zero judgment about it.

Yes, I'm fully insured with public liability insurance. I'm also police checked and have my Working With Children Check (WWCC). All the proper credentials are in place.

Sometimes, depending on my schedule. If you need weekend appointments, just ask and I'll let you know if I can make it work. I try to be as flexible as possible.

That's totally fine - most of my regular clients aren't home. You can leave a key in a lockbox, hide it somewhere, or I can pick it up before the first appointment. Whatever feels most comfortable and secure for you.

I can, yes, but it requires a gentle, patient approach. I would never push you to get rid of things you're not ready to part with. We'd work at your pace, with compassion and understanding. For more severe hoarding, I might also recommend working with a psychologist who specialises in this area, alongside my practical support.

That's exactly what body doubling is! It's a specific service I offer. You do the work yourself, and I'm there to help your brain stay on track. Many people find this incredibly helpful, especially with ADHD. It's $80 per hour.